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EDUCATIONAL PROGRAMS FOR HOSPITALS, MEDICAL STAFFS, MANAGED CARE, AND PROFESSIONAL ORGANIZATIONS
Due to decreasing reimbursement, many employers are forced to cut back or stop paying for continuing education for their employees and medical staff officers. These conferences are typically held at resort locations and can cost $2,000 - $3,000 per individual to attend. Kathy can speak to your entire medical staff and support staff for less than the cost of sending one person to a conference. All presentations are customized to your needs. Scroll down to view a sample of educational presentations offered, or you can download a PDF of all programs currently offered.
Temporary and Disaster Privileges and Expedited Credentialing
This presentation discusses the reasons for credentialing and privileging, Joint Commission requirements for granting temporary and disaster privileges and expedited credentialing. Discussion will include "red flags" to be aware of, sample policies for implementing temporary privileges and expedited credentialing, and barriers to functional credentialing processes.
Credentialing, Recredentialing, and Privileging Basics
This program covers all aspects of credentialing and recredentialing including, bylaws, policies, rules & regulations, qualifications/application, verification/review of information, peer review process, due process, temporary privileges. A great program for those new to credentialing and a good refresher for the experienced. Includes an interactive hands-on session reviewing an application for “red flags”. Credentials and Medical Executive Committee members, hospital administration, and board members will benefit as will anyone on the medical staff who has an interest in credentialing. This program can be presented as a 2-hour overview or a 4-hour in depth presentation.
Credentialing Allied Health and Complimentary and Alternative Medicine Providers
We often hear that credentialing AHP and CAM should be done the same as for other providers. Unfortunately, it is not always that easy. These providers make for some interesting challenges. This program begins with a history of the use of AHPs and CAM providers and discusses ways to effectively credential and privilege them. Topics include classifying allied health professionals and CAM providers, Joint Commission standards, federal (Medicare, NPDB/HIPDB) and state laws, defining the role of the AHP, establishing community need, acceptance by hospital ancillary staff and medical staff, documenting competency, privileges vs. job descriptions, supervision/proctoring/monitoring, credentialing sources, and recredentialing/reappointment/reappraisal. Credentials and Medical Executive Committee members, hospital administration, medical staff support personnel, and board members will benefit as will anyone on the medical staff who has an interest in credentialing.
Joint Commission Medical Staff Standards
This session covers Joint Commission Standards for the medical staff with emphasis on recent changes in the standards. Also includes a discussion of the survey process including Tracer Methodology and medical staff participation in the survey. Included are examples of forms, policies, and procedures to help comply with standards.
Evaluating Meeting Effectiveness
This presentation goes beyond the basics of agenda preparation and taking minutes. Included are tips on how to increase meeting attendance, how to make meetings more efficient and effective, when not to meet, evaluating effectiveness and cost of meetings, reengineering the medical staff, and building the right team for medical staff committees.
Effective Communication and Networking
All situations are dependent in some way on the conveyance of meaning and information. Everyone communicates, but some people are more skilled at this than others. This program focuses on effective communication including barriers, breakdowns, feedback, verbal and non-verbal communication, listening and ways to make sure that the information we communicate is meaningful to the receiver. We will discuss in detail how the human resources department evaluates requests for salary changes and how to communicate the importance of the role of the MSP in these evaluations. Networking skills will be discussed including, building and maintaining your network.
Medical Staff Meeting Management
This program covers the basics of agenda preparation, communication with key speakers or presenters, the roles of the chairman/MSP/members, use of scheduling software, taking and transcribing minutes compliant with Joint Commission and NCQA standards, record retention, and basics of understanding and evaluating the cost of meetings vs. the benefit.
Can be combined with Evaluating Effectiveness and Restructuring of Committees (see next section).
Hot Topics in Credentialing and Privileging
This program will provide an overview “hot topics” in credentialing and privileging. Recent examples include:
• Hot areas in TJC,
AOA-HFAP and NCQA standards for
Has your hospital have considered trading in
its “laundry list” privileging for a core privileging process?
Although many believe that core privileges do away with lists, they
do not realize that defining the core entails developing a list of
procedures to be included in the core. When hospitals decide to use
a core privileging system, the biggest challenge is developing this
“core”. This program will provide the participant the knowledge
needed to develop and implement a core privileging process enhanced
by the experience of the speaker in developing and implementing such
Understanding the Peer
Review and Performance Improvement Processes
Provider Competency in
This program will allow participants to experience unusual or important credentialing and privileging “cases” through education and social interaction. Those present will be given an opportunity to discuss current issues plaguing their facilities and utilize the experience and knowledge of their colleagues and the presenter to “diagnose and treat” these problems. Also includes a discussion of case studies and discussion of current national issues.
Current Issues in Negligent Credentialing
This program will discuss past and recent negligent credentialing lawsuits and their impact on the credentialing practices. At the completion of this program, the participant will:
• Understand the concept of negligence in
Leadership in MSP Succession Planning: Ensuring your Organization has the Talent it Needs for the Future
Succession planning is an integrated, systematic approach to identify, develop, and retain talent for key positions and areas to meet current and projected business objectives. This includes making sure medical services professional are educated and equipped to meet the challenges of credentialing, privileging, and medical staff support in this age of public scrutiny. It is important that organizations include key medical services professionals in succession planning, provide educational opportunities, and enhance leadership skills. Since educational programs for MSPs are limited, many get their training on the job. This emphasizes the importance of making sure that the MSP is educated and equipped with the skills necessary to meet the challenges of medical staff support in this age of public scrutiny and increased negligent credentialing claims. This program will explore the importance of assuring that competent personnel are recruited and trained to fill critical positions in medical staff services.
All topics can be customized to fit YOUR time constraints and educational needs.
Is there a topic for which your medical staff members need additional education? I can customize a lecture to meet your needs!
All programs are enhanced by creative use of graphics, humor, and real-life examples to keep the attention of your audience.
Recent comments received regarding educational presentations by Kathy: